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All of the staff were helpful and professional.
Absolutely wonderful customer service.
This was an excellent experience, and I would highly recommend working on a purchase with Cody and the team at Bud Brown. I’ve never had an easier or more straightforward time buying a car.
Steve Hill is the best of the best! Has helped me with 4 different vehicles and always open and honest about their work and cost!
Service experience is always very good at this dealership
The staff is always friendly and the service is excellent. I do wish that appointments could be made for oil changes.
The customer service with Steve was excellent. Driving to work my car overheated, coolant light flashing, luckily was in Olathe, stopped at Bud Brown VW, and Steve found some problems under the hood, he was able to get my car in right away, within 36 hours my car was ready, picked up car and Steve explained in detail what had happened. He was courteous, helpful in getting a car rental, I changed VW dealerships with the past year, and I’m happy I did.
Great service, fast and efficient. Helped me get into the vehicle I wanted with the right price.
This dealership made the purchase process very easy; they even threw in the sweatshirt I was eyeing while my credit was run! My husband had been coming here for service on his car for years and I look forward to now doing so as well.
This dealership made the purchase process very easy; they even threw in the sweatshirt I was trying while my credit was run. My husband had been coming here for service on his car for years and I look forward to now doing so as well!
This dealership has been really great and made the purchase process very easy. My husband has been using them for service for years and I look forward to doing so now also!
They were Very nice and friendly and gave me a detailed report of what they did and what was fixed. Super helpful
Jake at Bud Brown VW was great. He spent a 3-4 months dealing with us and always had a great attitude. I will be back for my next vehicle.
This is my second experience with Jeffrey and I couldn’t have been more impressed with him and his customer service - WOW! He helped me with my 2022 Tiguan and not once did I feel like I was just a sale or that I was being upsold to another vehicle. He was personable, honest, and so easy to work with. When the paperwork came out, he went over everything in great detail and answered our questions. If you’re looking for a vehicle at Bud Brown, ask for Jeffrey!!!
Great service department!
Buying a car at Bud Brown Volkswagen in Olathe was the definition of how it should be. The staff was beyond courteous, helpful and welcoming. From the moment I inquired about a car and talked to Smokey everything fell into place. I made an appointment and they were ready when I arrived. This is where a specialist by the name of Jake took over. He was very personable and never tried to push the sale. He asked great questions and answered mine fully. The end result was a very quick negotiation and the deal was signed very quickly. I spent ...
I felt like I was the Only customer that she had. I was completely satisfied
Bud Volkswagen service was exceptional. I have been servicing my vehicle there for 7 years and they are always courteous, prompt and most of all very professional.
Jason helped show me multiple vehicles and went out of his way to set me up with a new car and help me get a good deal on my trade in. The rest of the team was super helpful and attentive. Great dealership!
Fantastic staff with as promised results
It’s always a great experience with the Bud Brown service staff. Great communication when the work is complete. They do a great job explaining what they did for the service. And easy to get in and out quickly.
Always a great experience with the Bud Brown service department! Easy to get in and out of.