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Bud Brown Volkswagen

Bud Brown VW is the best VW dealership in the KC area. I worked with Rick Pringle and Jordan Ivey to lease a '26 Taos SE. Jordan is so knowledgeable about the VW lineup. Rick made sure the transaction was seamless and the car was in perfect condition. Both gentlemen give Bud Brown VW it reputation for excellence.

Hands down will be buying with Bud Brown again. Viggo, Pete and Mike were all amazing in the process and super knowledgeable. I felt respected and unpressured to make a decision. Thank you for helping in a time of need!

Bethany is amazing - she did such an amazing job - definitely a gem. Will highly recommend!

Excellent customer service . Very good at taking care of my needs and explaining all details

The service department was very thorough in diagnosing and fixing the problems with the VW Beetle. They were even able promptly perform a recall service I had been trying to get done at Crown VW in Lawrence for over six months! Definitely worth the drive.

Excellent service and the wait in the Customer area was minimal considering the amount of work being performed.

Good friendly service. They do good work and keep to the promised schedule. Good communication too.

I had one of the best car purchase experience at Bud Brown Volkswagen. My salesman, Cody James was outstanding! No pressure sales, most importantly was the over and above help he gave me, with a smile and a laugh or two. If you are considering a new or used vehicle, I highly recommend Cody James!

Nice service department; friendly and helpful management. Highly recommend both service and sales. Good dealership experience.

Jason was great to work with. Very courteous and professional and was very knowledgeable about the vehicles features

Jason on the sales team was great. Not pushy, got me exactly what I needed and was super friendly and easy to talk to. The Finance lady was possibly the worst experience I’ve ever had at a dealership. She raised her voice, waved things in my face, and argued with me about the warranty she was trying to sell. She made comments about me being a single woman who can’t take care of myself and told me I won’t be okay without a warranty. I felt incredibly uncomfortable and, had we not been so far along in the process, I would have left and gone to another dealership. She also made a face and shook her head “no” to someone that was walking behind me, leading me to think she was treating me that way to hit some sort of goal. This was my third experience with Bud Brown and I thought I was a customer for life because previous experiences had been so great. When it comes time to buy another car in a few years, I will not be going back.

I had a very good experience with the service department. I will keep coming back.

Got me in quickly and was very knowledgeable and professional! Kept me updated during oil change with pictures

They were fast and efficient. Everyone we dealt with was helpful and friendly. It was a very positive experience.

My car salesman, Cody James, was very professional and took the time to make sure I found the best car for what I needed. Steve Hill has always provided great service on my former vehicle and I chose this dealership because that is very important to me. I also noticed that Bud Brown prices on service are consistently more reasonable than those of nearby dealerships regarding maintenance and repairs. That tells me that they are fair minded and ethical. I also had a great experience with their finance team. Bud Brown VW takes care of customers and they work like the caring team that you hope to find. I would recommend this dealership to everyone I know. I drive further to get to them for their excellent service and my peace of mind in doing business with a trustworthy organization.