Staying Committed to Our Customers During Shortages and Delays

December 5th, 2022 by

In recent years, shopping for a new vehicle has come with a new set of challenges. Even repairs and part replacements are taking much longer than usual, with shortages and shipping delays affecting the auto industry worldwide. Every part of the industry seems to be impacted by the last few years, and the team at Bud Brown Volkswagen wants you to know that we’re right there with you. As our customers face long wait times for certain parts or in-transit vehicles, we stay committed to doing everything in our power to assist you during this frustrating process.

shipping containers on freight boat

Working for You

As 2022 comes to an end, issues with worldwide shortages only seem to be getting worse. When it comes to new cars, chip shortages and shipping delays are some of the main components for delays. Manufacturers struggle to get supplies in time and fall behind, it creates a domino effect that translates to vehicle factories, dealerships, and eventually customers. While there’s not much we can do about manufacturing and shipping issues, what we can do is keep you informed. Whenever any updates come through, you can rest assured that you’ll be informed. From setting realistic expectations to staying optimistic throughout the process, our customers can rest assured that they’re taken care of.

wheel on silver 2022 VW Jetta

Contact the Bud Brown Volkswagen Team

Tired of waiting? That’s understandable, because we are too! At Bud Brown Volkswagen, our customers are our top priority, and it can’t be stated enough how much we appreciate your patience as these issues continue. While you wait on new vehicles or parts to arrive, why not do some research to learn all the ins and outs of your vehicle of choice? If you’re thinking about a specific used vehicle, let us know if you don’t see it in our inventory. That way, when one comes into our hands, the sales department can contact you right away. If it’s parts you’re waiting for, we’ll be sure to stay in contact with our suppliers and shipping partners, including you in the information loop. We never want to let you down, so contact the Bud Brown Volkswagen team if there’s ever anything else you need.

Posted in Dealership Info, News