Pre-Owned 2013 Hyundai Sonata Limited With Navigation

  • VIN: 5NPEC4AB3DH589994
  • Stock: 19697A
Sale Price: $8,888
Details
This may be a hidden gem! 5 people have recently viewed it.

Basic Info

  • Exterior:
    Radiant Silver
  • Drivetrain:
    FWD
  • Transmission:
    6-Speed Automatic w/Manual Shift
  • Interior:
    Gray
  • Engine:
    Turbocharged Gas I4 2.0L/122
  • Fuel Efficiency:
    22 CITY / 34 HWY
  • Mileage:
    97,883

History Report

View Your Free Report

Key Features

  • Automatic Climate Control
  • Backup Camera
  • Bluetooth
  • Fog Lights
  • Interior Accents
  • Keyless Entry
  • Leather Seats
  • M Sport
  • Navigation System
  • Panoramic Sunroof
  • Power Seats
  • Premium Package
  • Push Start
  • Rear A/C
  • Satellite Radio Ready
  • Side-Impact Air Bags

Description

GREAT CAR!! TURBO!! LIMITED EDITION! BELOW BOOK VALUE!! CALL NOW! Recent Arrival!gray Leather. 22/34 City/Highway MPGAwards:* 2013 KBB.com 5-Year Cost to Own AwardsCall our Dedicated Online Buying Agents to set up an appointment today at 855-525-6465.

Vehicle Details

Exterior

  • 18 hyper silver alloy wheels
  • Body-color bumpers
  • Body-color heated pwr mirrors w/timer -inc: turn signal indicators
  • Chrome accent door handles
  • Chrome hood garnish
  • Chrome window trim
  • Compact T125/80D16 spare tire
  • Dark chrome grille
  • Fog lights
  • P225/45R18 performance tires
  • Projector-lens headlights -inc: auto on/off control
  • Pwr tilt/slide sunroof
  • Solar control glass
  • Speed-sensitive variable intermittent windshield wipers

Interior

  • (2) center console mounted 12-volt pwr outlets
  • (3) assist grips
  • (4) door bottle holders
  • 360-watt AM/FM stereo w/CD/MP3 player -inc: (7) Dimension premium speakers, iPod/USB/aux inputs, HD radio w/multicasting
  • Active ECO system
  • Cruise Control
  • Dual automatic climate control -inc: outside temp gauge, cabin air filter, 2nd row air vents
  • Dual sunvisors w/illuminated vanity mirrors
  • Dual tier console w/armrest, storage, (2) cupholders
  • Electrochromic rearview mirror -inc: HomeLink universal garage door opener, compass
  • Engine Immobilizer
  • Full floor carpeting
  • Heated front bucket seats -inc: 8-way pwr driver, pwr driver lumbar, active head restraints
  • Heated rear seat bottom cushions
  • Indicators -inc: PRND, cruise control, turn signal/hazard, high beam, ESC/TCS, ECO
  • Instrumentation -inc: speedometer, tachometer, coolant temp, fuel level, odometer, trip odometer, digital clock
  • Integrated Bluetooth w/phonebook transfer
  • Leather seating surfaces
  • Leather-wrapped shift knob
  • Leather-wrapped tilt/telescoping steering wheel -inc: audio/Bluetooth/cruise controls
  • Leatherette door trim
  • Lighting -inc: dome, front map lights, ignition, glovebox, cargo, rear reading lights
  • Locking glovebox
  • Map pockets
  • Piano black or woodgrain interior accents
  • Premium metalgrain door sill scuff plates
  • Proximity entry w/push button start
  • Pwr door locks
  • Pwr windows w/driver auto up/down, pinch protection
  • Rear 60/40 split-fold seats w/outboard headrests
  • Rear center armrest w/(2) cupholders
  • Rear coat hanger
  • Rear window defroster
  • Remote fuel/hood/trunk release
  • Remote keyless entry system w/security alarm
  • Seatback pockets
  • Shark fin style antenna
  • SiriusXM satellite radio w/90-day subscription
  • Trip Computer
  • Warning chimes -inc: key-in-ignition w/door ajar, seatbelt
  • Warning lights -inc: oil pressure, battery, door ajar, airbag, seatbelt, low fuel, trunk open, brake, check engine, ABS, TPMS

Mechanical

  • 110-amp alternator
  • 2.0L DOHC 16-valve I4 turbocharged GDI engine
  • 4-wheel disc brakes
  • 6-speed automatic transmission w/OD, SHIFTRONIC -inc: steering wheel mounted paddle shifters
  • Chrome tipped dual exhaust
  • Dual continuously variable valve timing (DCVVT)
  • Engine-speed-sensing pwr steering
  • Front wheel drive
  • Front/rear stabilizer bars
  • Independent multi-link rear suspension w/gas shocks
  • MacPherson strut front suspension w/gas shocks

Safety

  • 3-point seatbelts for all seating positions
  • 4-wheel anti-lock brakes (ABS) -inc: electronic brake-force distribution (EBD), brake assist
  • Blue Link telematics system
  • Body-side reinforcements
  • Childproof rear door locks
  • Daytime Running Lamps
  • Driver/front passenger advanced airbags
  • Driver/front passenger seat-mounted side-impact airbags
  • Emergency internal trunk release
  • Energy-absorbing steering column
  • Front seat belt pretensioners & force limiters
  • Front/rear crumple zones
  • Front/rear side-curtain airbags
  • Hood buckling creases & safety stops
  • Lower anchors & upper tether anchors (LATCH)
  • Occupant classification system (OCS)
  • Shift interlock system
  • Tire pressure monitoring system (TPMS)
  • Traction control system (TCS) w/electronic stability control (ESC)

Details

  • REAR LIP SPOILER
  • RADIANT SILVER
  • CARPETED FLOOR MATS
  • GRAY LEATHER SEATS
  • CARGO NET
  • PREMIUM PKG -inc: 7 touch screen navigation system rear backup camera (9) Infinity premium speakers subwoofer 400-watt amp pwr tilt/slide panoramic sunroof XM NavTraffic XM NavWeather XM sports XM stock w/90-day complimentary subscription
  • Turbocharged
  • Front Wheel Drive
  • Power Steering
  • 4-Wheel Disc Brakes
  • Aluminum Wheels
  • Tires - Front Performance
  • Tires - Rear Performance
  • Temporary Spare Tire
  • Sun/Moonroof
  • Generic Sun/Moonroof
  • Heated Mirrors
  • Power Mirror(s)
  • Integrated Turn Signal Mirrors
  • Fog Lamps
  • Automatic Headlights
  • Intermittent Wipers
  • Variable Speed Intermittent Wipers
  • AM/FM Stereo
  • CD Player
  • MP3 Player
  • Auxiliary Audio Input
  • HD Radio
  • Satellite Radio
  • Requires Subscription
  • Bluetooth Connection
  • Leather Seats
  • Power Driver Seat
  • Bucket Seats
  • Heated Front Seat(s)
  • Driver Adjustable Lumbar
  • Heated Rear Seat(s)
  • Pass-Through Rear Seat
  • Rear Bench Seat
  • Power Outlet
  • Cruise Control
  • Adjustable Steering Wheel
  • Steering Wheel Audio Controls
  • Leather Steering Wheel
  • Bluetooth Connection
  • Tire Pressure Monitor
  • Trip Computer
  • Power Windows
  • Power Door Locks
  • Security System
  • Keyless Entry
  • Power Door Locks
  • Keyless Entry
  • Power Door Locks
  • Engine Immobilizer
  • Keyless Start
  • Engine Immobilizer
  • Remote Trunk Release
  • Cruise Control
  • Climate Control
  • Multi-Zone A/C
  • A/C
  • Rear A/C
  • Rear Defrost
  • Woodgrain Interior Trim
  • Auto-Dimming Rearview Mirror
  • Universal Garage Door Opener
  • Driver Vanity Mirror
  • Passenger Vanity Mirror
  • Driver Illuminated Vanity Mirror
  • Passenger Illuminated Visor Mirror
  • Front Reading Lamps
  • Rear Reading Lamps
  • ABS
  • Brake Assist
  • Traction Control
  • Stability Control
  • Daytime Running Lights
  • Driver Air Bag
  • Passenger Air Bag
  • Passenger Air Bag Sensor
  • Front Side Air Bag
  • Front Head Air Bag
  • Rear Head Air Bag
  • Telematics
  • Smart Device Integration
  • Passenger Air Bag Sensor
  • Child Safety Locks
  • Emergency Trunk Release
  • Tire Pressure Monitor

Payment Options

Contact a Top Rated Specialist

Powered By DealerRater
Chris Matheny

Chris Matheny

Sales Consultant

Certified
25 Reviews
View Bio
Missy  McConnell

Missy McConnell

Master Product Specialist

Certified
222 Reviews
View Bio
Shannon Strong

Shannon Strong

Product Specialist

Certified
70 Reviews
View Bio
View All Specialists
Chris Matheny

Chris Matheny

Sales Consultant

Certified

5 | 25 Reviews
Missy  McConnell

Missy McConnell

Master Product Specialist

Certified

5 | 222 Reviews
Shannon Strong

Shannon Strong

Product Specialist

Certified

5 | 70 Reviews
Jason Wattree

Jason Wattree

Sales Consultant


5 | 61 Reviews
Ty Van Buren

Ty Van Buren

Sales


5 | 13 Reviews
Rocky Middlebrooks

Rocky Middlebrooks

Sales Consultant


5 | 6 Reviews
Max Harrell

Max Harrell

Certified Master Product Specialist


5 | 100 Reviews
Jesse  Tinker

Jesse Tinker

Sales Consultant


4.9 | 29 Reviews
Eldon

Eldon "Denny" Kimbriel

Sales Consultant


4.9 | 30 Reviews
Smokey Peters

Smokey Peters

Internet Sales Manager


4.9 | 130 Reviews
Sam  Silverman

Sam Silverman

Sales Consultant


4.8 | 74 Reviews
Mike Burkemper

Mike Burkemper

Sales Consultant

N/A | 4 Reviews
Jim McNeal

Jim McNeal

Sales

N/A | 5 Reviews
Chris Matheny

Chris Matheny

Sales Consultant

25 Reviews
Certified
Contact Me
Dealership Experience 7 months
Industry Experience 11 months
It trully is a family environment here. As a 3rd generation sales consultant, I take great pride and make it a top priority to provide each and every customer with respect, transparency, and attention to detail of customers needs. My goal is to provide the most enjoyable setting, stress/pressure free atmosphere, and satisfactory customer experience possible.
Recent Reviews

Dec 09, 2019

Dealership Rating
Employee Rating

Great experience overall.

Jesse and Chris were both very attentive and very helpful. The features and the history of the car were explained in detail for us. We had a minor issue with the adaptive headlight system which Tom in service handled very professionally and courteously.

Nov 28, 2019

Dealership Rating
Employee Rating

Certified Passat TDI

Was very pleased with the deal and the entire experience. The folks that work there all gave me a very good feeling. There was no haggling necessary and no pressure to add additional services, coverages, etc. Well done BBVW.

Nov 27, 2019

Dealership Rating
Employee Rating

2019 Atlas

Overall very pleased with our purchase. My wife got exactly what she wanted in the Atlas. Enjoyed working with the Chris and Jerry. Best Regards

Nov 22, 2019

Dealership Rating
Employee Rating

Didn’t even feel like I was buying a car! A

I have nothing negative to say about Bud Brown. From the GM to the sales man to finance it was all a breeze. Chris M. is quite possibly the nicest and most patient salesmen I have ever met. He explains the car features very clearly and made me feel very welcome and comfortable in my car buying experience. Other salesman should learn from him, as other dealerships were extremely lacking in their customer service skills. Thank you Chris for also being so kind with my 6 year old daughter with offering her snacks and drinks and even a flower. You went above and beyond and it is appreciated!

Nov 21, 2019

Dealership Rating
Employee Rating

Great all around experience! Chris was very easy to work...

Great all around experience! Chris was very easy to work with and helped us close on a great deal for a car we really liked!

Nov 19, 2019

Dealership Rating
Employee Rating

Quickly process

Sales team was well knowledgeable. And all processes of finalizing documents was easy. This is my first experience at Bud Brown dealer. My next car will be from Bud Brown dealer. Thank you for your kindness services.

Nov 15, 2019

Dealership Rating
Employee Rating

Chris was an amazing help to me when I visited Bud Brown...

Chris was an amazing help to me when I visited Bud Brown dealership. He was extremely knowledgeable of all the cars on the lot. Being a single mother of two, I was hesitant to go to the dealership alone without any knowledge of the car buying process but Chris made me feel so comfortable with my decision and helped me decide on the perfect car for my family!

Nov 14, 2019

Dealership Rating
Employee Rating

Great Customer service!

I had a great experience at Bud Brown! I came in with a lot of research of what I wanted. Chris was my salesman. He was honest and patient throughout the whole experience. Bud Brown was very fair with their pricing. I would definitely recommend them if your in the car buying business.

Nov 12, 2019

Dealership Rating
Employee Rating

Very professional a great salesman with lots of knowledge...

Very professional a great salesman with lots of knowledge on his products very easy to work with and got everything done. Got me into the car I loved with a payment that works for me !! Has provided exceptional service days after purchasing.

Nov 12, 2019

Dealership Rating
Employee Rating

I recently purchased my second VW from Bud Brown! Chris...

I recently purchased my second VW from Bud Brown! Chris Matheny was great throughout the entire process. Highly recommend this dealer for sales and service.

Nov 12, 2019

Dealership Rating
Employee Rating

Chris was absolutely excellent!!! He got me exactly what...

Chris was absolutely excellent!!! He got me exactly what I wanted and helped me with the whole process. He made buying a car comfortable and easy for me.

Nov 05, 2019

Dealership Rating
Employee Rating

Service

Came in for an oil change took 3 hours at the express lane . Not sure what took so long for just an oil change but not to upset about it

Oct 15, 2019

Dealership Rating
Employee Rating

Very Kind and Helpful

After moving to Kansas from California,I was anxious about having to establish a relationship with a new VW dealership. My worries quickly vanished after meeting with Chris and Missy. They were incredibly kind, funny and helpful in helping my husband and I navigate our lease end options. Finance was detailed, thoughtful and diligent in trying to get us the best rate (not an easy task). Service was wonderful with inspecting and cleaning up our 2017 jetta (which we ultimately purchased from our lease). I highly recommend this great group of people and look forward to seeing them again in the next year when we purchase car #2.

Oct 14, 2019

Dealership Rating
Employee Rating

Speedy service!

Back door latch not working, service department got us in within 24 hours, fixed for free under our warranty, and car back to us within 48 hours

Oct 12, 2019

Dealership Rating
Employee Rating

Would recommend!

Bud Brown was a great place to buy my car! I went with a Certified Pre-Owned VW Jetta and love it. Sales associate, Chris, was very friendly and made the car purchasing process easy.

Oct 10, 2019

Dealership Rating
Employee Rating

I found myself seeking a new car for work. I had...

I found myself seeking a new car for work. I had narrowed my selection to a few models, and decided to head to Bud Brown VW for a test drive. They had a great selection and helpful staff. I not only recommend them to friends, I plan to go back when I need another.

Oct 10, 2019

Dealership Rating
Employee Rating

Chris made the scary process of car buying much more...

Chris made the scary process of car buying much more pleasant - he took us to a nearby area that was easier to navigate and get acquainted with the car’s features

Oct 10, 2019

Dealership Rating
Employee Rating

Had a great, easy-going and stress-free experience as a...

Had a great, easy-going and stress-free experience as a first-time car buyer. Chris was great and made the process super simple and easy to understand! Would highly recommend!

Oct 10, 2019

Dealership Rating
Employee Rating

Great dealership, friendly service, excellent car...

Great dealership, friendly service, excellent car selection. Ask to see Chris Mathens when you visit - personable, knowledgeable, Chris is the person you want to buy your next car from.

Oct 10, 2019

Dealership Rating
Employee Rating

The whole staff was very helpful with making sure that I...

The whole staff was very helpful with making sure that I was taken care of. They ensured I was getting the best deal and happy with my purchase!

Oct 10, 2019

Dealership Rating
Employee Rating

Great dealership. This is my second vehicle to buy from...

Great dealership. This is my second vehicle to buy from here. Great salesperson and staff. I will purchase from Bud Brown again in the future.

Oct 10, 2019

Dealership Rating
Employee Rating

The whole dealership was very easy and straightforward to...

The whole dealership was very easy and straightforward to work with. The upfront price quoted online was already below what I was going to offer, and included all fees, and they gave me what my trade appraised at with no hassles. They had the model and color I was looking for in stock with no need to order or dealer trade. My sales person, Chris, knew all the car's features and was easy to work with.

Oct 10, 2019

Dealership Rating
Employee Rating

I experienced exceptional customer care at Bud Brown from...

I experienced exceptional customer care at Bud Brown from the test drive all the way to financing, Max and Chris are very knowledgeable about the vehicles they sell. They were very patient when showing me how thie bells and whistles worked. Bud Brown Volkswagen is a very classy stress-free place to buy a vehicle

Oct 09, 2019

Dealership Rating
Employee Rating

I went to bud brown to look for a 2017 Passat. Chris...

I went to bud brown to look for a 2017 Passat. Chris Matheny was amazing at helping me, and answered every question that I had!

Oct 09, 2019

Dealership Rating
Employee Rating

I had a great experience here. Chris and Norman got me...

I had a great experience here. Chris and Norman got me right in to the service department and they were very knowledgeable about the vehicles.

Oct 01, 2019

Dealership Rating
Employee Rating

Excellent

The whole team went out of its way to make the experience a good one and to get us the car my son had his heart set on. Chris was great and went above and beyond. Thank you!

Missy  McConnell

Missy McConnell

Master Product Specialist

222 Reviews
Certified
Contact Me
Dealership Experience 9 years 11 months
Industry Experience 31 years 8 months
Missy has been taking care of Bud Brown customers for over 20 years. Bud Brown Volkswagen is looking forward to the next 20 years. Missy has incredible customer service skills and looks forward to making her customer's dreams come true!
Recent Reviews

Dec 05, 2019

Dealership Rating
Employee Rating

Great experience

Great experience. I’ve known Phil Brown for a long time. He has always made my buying experience very quick and easy. Thss AS T’s why I always buy from him

Nov 28, 2019

Dealership Rating
Employee Rating

5 stars

Was not expecting to come home w a Volkswagen however I am so glad I decided on the 2020 tiguan. Nice people, easy to work with. Would definitely recommend!

Nov 27, 2019

Dealership Rating
Employee Rating

Wonderful car buying experience

Excellent experience and customer service offered at this dealership!! Missy and her team were patient and accommodating all while providing perfectly informational sessions that guided me through the stress of buying a car. Couldn’t have done it without her!

Nov 21, 2019

Dealership Rating
Employee Rating

Best Car Buying Experience Ever!

Missy McConnell offered exceptional service and expertise. It was like spending an afternoon with a girlfriend who knows a lot about cars! She found the perfect car for me!

Nov 13, 2019

Dealership Rating
Employee Rating

Excellent customer service and experience

Our Sales experience was fantastic with Missy McConnell. Felt like she listened to us and didn’t try to talk us into something we didn’t want. Went over and above to arrange for repairs to my previous vehicle that wasn’t even a part of the deal.

Oct 31, 2019

Dealership Rating
Employee Rating

Passat TDI purchase

I drove 3 hours to Kansas City after doing thorough research about the Volkswagen Passat TDI because the area had the highest volume of pre-owned Passats. By chance I visited Bud Brown Volkswagen. The dealership had a good inventory and I did find a Passat that met my needs. I had a very average sales interaction, but ultimately bought the vehicle because I knew what I was looking for. Missy was very attentive and considerate of our time and expedited the process to the best of her abilities. After driving off the lot and about 20 miles down the road, the check engine light came on. Needless to say, I was upset and somewhat concerned that I had made a bad choice in purchasing the Passat. I spoke to the Manager (Pete), who knew I had traveled to buy the Passat. He did not hesitate in getting me in a loaner vehicle and sending me on the road and back home. The service department fixed the issue with the Passat, and delivered the vehicle three hours away to my hometown. All in all, I would recommend Bud Brown Volkswagen to anyone who is in the market to purchase a new or used Volkswagen.

Oct 27, 2019

Dealership Rating
Employee Rating

Good Experienced

Good Experience with the knowledable sales staff at Bud Brown in finding the right vehicle for us. Missy was very open to looking into the cars available from different perspectives.

Oct 17, 2019

Dealership Rating
Employee Rating

In for a tuneup and they did a good job

Nice job on the maintenance and they took the time to show me the wear in my tires. Which will result in my buying new ones.

Oct 15, 2019

Dealership Rating
Employee Rating

Very Kind and Helpful

After moving to Kansas from California,I was anxious about having to establish a relationship with a new VW dealership. My worries quickly vanished after meeting with Chris and Missy. They were incredibly kind, funny and helpful in helping my husband and I navigate our lease end options. Finance was detailed, thoughtful and diligent in trying to get us the best rate (not an easy task). Service was wonderful with inspecting and cleaning up our 2017 jetta (which we ultimately purchased from our lease). I highly recommend this great group of people and look forward to seeing them again in the next year when we purchase car #2.

Oct 09, 2019

Dealership Rating
Employee Rating

This is the 2nd car I have bought from Missy. She is a...

This is the 2nd car I have bought from Missy. She is a straight forward, honest, no xxxxxxxx down to earth person. If I need another car she is my gal, love her. Bud Brown is lucky to have her .

Sep 26, 2019

Dealership Rating
Employee Rating

A+ experience

Missy was a great salesperson and guided me through the process as a first time car buyer. Mr. Hill was excellent as well, giving great tips on models and service levels behind each model.

Sep 25, 2019

Dealership Rating
Employee Rating

Returned to Bud Brown for our 5th Purchase

While we appreciate our competent and intuitive salesperson, in the years between each sale, the Service staff validates the wisdom and value of our purchase decision.

Sep 22, 2019

Dealership Rating
Employee Rating

New Atlas

We enjoyed the service that we received from Missy. She is the best! Signing the contract and getting financed also went very smoothly and easily.

Sep 20, 2019

Dealership Rating
Employee Rating

Amazing customer service!

Missy was so helpful and so knowledgeable!!! She made the whole experience very easy going and was a pleasure to work with! Will definitely be coming to her for now on!

Sep 18, 2019

Dealership Rating
Employee Rating

Great experience from start to finish

Missy was fantastic to work with and made our experience incredibly easy. We could not be happier. She took the time to show us how everything works in our new car and made herself available to answer questions. We will definitely shop at Bud Brown VW again.

Sep 13, 2019

Dealership Rating
Employee Rating

Awesome Experience!

Upon referral from our neighbors (who've bought 2 cars from Missy!) we went to check out Bud Brown VW and never looked back. Great experience from start to finish. Missy & Sam were great, are both super easy-going, and helped us get into a new 2019 Tiguan SE. Thanks again! Grant & Michelle Hunget

Jul 24, 2019

Dealership Rating
Employee Rating

Great place to buy a car!

Great staff, extremely helpful and friendly. I would recommend Bud Brown to anyone looking for a great deal on a new or used car! Got exactly what I wanted and an awesome price too!

Jul 19, 2019

Dealership Rating
Employee Rating

Excellent Experience

Worked with Missy and she was awesome. Paid a fair price, gave me what I wanted for my trade in and I got it all done in a couple of hours. Excellent customer service.

Jul 03, 2019

Dealership Rating
Employee Rating

Best experience ever!!!!

The dealership was very clean and I loved the chi tea.. It was nice to be able to make an appointment online. Missy the sales lady was amazing, she went above and beyond and gave my wife and I the greatest sales experience. We will be back..

Jul 01, 2019

Dealership Rating
Employee Rating

New Car Experience

We recently purchased a new car from Volkswagen. The sales people we worked with were great and the experience was easy. The time we spent in the dealership was well managed and the people we worked with were very conscious of our timeline which I appreciated.

Jun 26, 2019

Dealership Rating
Employee Rating

Great Salesperson worked hard to help me

Having a hard time finding a car that works for me. Melissa at Bud Brown worked hard to find me a great car and figured out how to make it affordable for me.

Jun 26, 2019

Dealership Rating
Employee Rating

Exceptional experience with amazing customer service.

I came in looking for a used automobile and Missy helped me find something that I love and that was in my price range. She never made me feel rushed. Pete and Missy explained everything to me so that i understood what my options were.

Jun 18, 2019

Dealership Rating
Employee Rating

Fast and quick oil change!

I stopped in yesterday for an oil change without an appt. Rick and the staff in service was able to help me right away! I was in and out in 20 minutes! Fantastic service!

Jun 14, 2019

Dealership Rating
Employee Rating

Wonderful experience

Bud Brown has the best salespeople ever! Missy was so helpful and knowledgeable, and she treated us like real people instead of dollar signs. I would definitely recommend this place (and her specifically) to anyone who was looking for a car.

Jun 14, 2019

Dealership Rating
Employee Rating

Must purchase

The dealership seemed very professional down to their attire. I really appreciate Sam and willingness to deal with my demands. Missy also a great asset to bud brown.

Jun 07, 2019

Dealership Rating
Employee Rating

By far best VW Dealership in the Kansas City metro

Awesome sales people great service from start to finish super impressed with Shanon and Missy is the best. From start to finish we could not have been happier with our experience. Everyone at this dealership went out of their way to make us feel comfortable.

Jun 06, 2019

Dealership Rating
Employee Rating

Enjoyable Experience

We did not feel pushed or pressured to buy a vehicle. We felt that they were interested in serving the customer and not making it a stressful experience. Would definitely recommend Bud Brown Volkswagen. Missy McConnell is very knowledgeable about the vehicles and is interested in making the car buying experience a positive one.

Jun 05, 2019

Dealership Rating
Employee Rating

So helpful at Bud Brown VW!

Had my first appointment for service on my Jetta. I’m blessed to be connected to such a helpful, friendly group . They care about customers!

Jun 03, 2019

Dealership Rating
Employee Rating

VW tiguan

Fantastic experience! Highly recommend dealership. Missy is a wonderful, knowledgeable salesperson who helped put me in a sensible vehicle at a reasonable price. Will definitely go back to BBVW for future car purchases.

May 16, 2019

Dealership Rating
Employee Rating

Amazing!

This is a great dealership. Everyone was professional, accommodating, efficient, and friendly. We've never been to a dealership that worked so hard to ensure a hassle-free, top-notch experience. We would not hesitate to purchase from Bud Brown again and will be recommending this dealership to all of our friends and family.

May 14, 2019

Dealership Rating
Employee Rating

Service

I was very pleased with the kind individuals who work at this dealership. They have always been friendly and professional I hope to soon trade my Cctsi on a new cctsi in the coming year.. I’m very comfortable knowing my vehicle will be properly maintained each visit,

May 14, 2019

Dealership Rating
Employee Rating

Went in and went out happy

My sister recommended Missy because she had a great experience. I had the same. She was friendly and approachable. She heard what I wanted and got down to business. I felt comfortable and she was very friendly and knowledgeable.

May 12, 2019

Dealership Rating
Employee Rating

20K Service

The team is always professional and timely! I definitely would recommend this service department to anyone based on workmanship, honestly, and follow-up. Very impressive!

May 01, 2019

Dealership Rating
Employee Rating

First experience for service and it was very unpleasant

We had to fight for assistance for everything from getting vehicle serviced to a loaner as promised when we bought the vehicle. Were told initially we would have to find a Nissan shop to service our vehicle (this was never explained to us when we bought the vehicle, and was told we would not be given a loaner while being serviced. When I explained I was angry I was told “not to sweat the small stuff”. Being told to find and deal with a shop which we have no relationship with and that we would not be without transportation due to no loaner, is not “small stuff” for us. In the end they had us bring them our vehicle and said they have a relationship with Nissan and would deal with them for us, and gave us a vehicle but we had to fight to get that help. This is how they should have handled it from the beginning to provide good customer service. Instead it was very stressful. I am in the market for a Beetle, but it won’t be here.

Apr 30, 2019

Dealership Rating
Employee Rating

Very Efficient

Steve is the best person in service that I've ever had the opportunity to work with. I'll always comes back to Bud Brown just because the service is so outstanding. Steve rocks!! Please make sure he never leaves.

Apr 30, 2019

Dealership Rating
Employee Rating

Thoughtful, Considerate, and Pleasurable

Demonstrated the car's attributes with clarity and hands on action and slow enough to to allow the novice to grasp! had a great opportunity to drive and know the vehicle. Thanks for the experience.

Apr 19, 2019

Dealership Rating
Employee Rating

Fantastic car dealership

I’m excited for my new car. Thank you for making the process easy. I look forward to working with you all again in the future.

Apr 12, 2019

Dealership Rating
Employee Rating

Interesting

Missy was absolutely amazing couldn’t thank her enough for making us comfortable and things as easy as she could. Greatly appreciate her and her attitude towards her job. For Missy having been so fantastic, the guy who added the totals on my car was way off and not helpful in any manner made the experience 10 times worse, I would have left because of him only reason we didn’t was because of Missy’s support and the owner’s.

Mar 27, 2019

Dealership Rating
Employee Rating

Bought new beetle convertible

Just bought a new beetle convertible and traded in my old one. This is the first vehicle I bought at Bud Brown and I was delighted with the experience. I had several VWs & have had them serviced at Bud Brown. I love their service department so it was a no brainer when it was time to buy. Sales staff is very knowledgeable, communicated with me when I reached out to them but were not pushy or aggressive.

Mar 23, 2019

Dealership Rating
Employee Rating

Strong customer service experience

The level of customer service I received felt individualized to what I was looking for. It was genuine and positively differed from my experiences with other dealerships.

Mar 23, 2019

Dealership Rating
Employee Rating

Missie took care of us like family

We were given options without being pushed around. Missie was our sales rep. She is also the inventory manager. She knew the fleet on site and pointed us to the best deal for us and not the best deal for her commission. If i buy there again i will ask for her.

Mar 23, 2019

Dealership Rating
Employee Rating

Great customer care

Missy was most helpful and extremely efficient. Her knowledge of the workings of the car was very helpful. Always a pleasure to see her in action.

Mar 09, 2019

Dealership Rating
Employee Rating

Great job!

Missy McConnell did a great job. Very personable and friendly. She was a great help in getting me my Jetta. I will recommend her in the future.

Mar 07, 2019

Dealership Rating
Employee Rating

No Pressure Sales

Missy does not pressure you in any way when trying to decide which car option is best. She states the facts and then let's the buyer have some private time to think about their options. She answers quetions asked and makes the buying experience low stress.

Mar 01, 2019

Dealership Rating
Employee Rating

Steve Hill

I would buy another VW just so I can get the exemplary service from your manager (?) Steve Hill. He is very thorough and is a pleasure to work with

Feb 15, 2019

Dealership Rating
Employee Rating

2 cars....and a teenager

We were turning in a Passat st the end of a lease and looking for a safe car for our son. Missy was very knowledgeable and friendly. She made the process efficient and painless, even with a teenager there! In just one afternoon we had turned in a vehicle and left with a new Passat and a Jetta, Thank you Missy! Mary and Steve Hornbeck

Feb 10, 2019

Dealership Rating
Employee Rating

Best Experience Buying a Car!

Missy was a great help from the start. We really hadn't planned on buying a car for another week but she was great! We told her what were looking for then she found it and pulled it around to test drive. Missy was a lot of fun to work with and makes the experience of buying a car painless!

Feb 09, 2019

Dealership Rating
Employee Rating

Fantastic Oil Change experience

I appreciate they took the time to reconnect my windshield whipper blade fluid line . I would recommend the dealership to anyone . It’s a nice touch having them wash/ vacuum out my car

Jan 30, 2019

Dealership Rating
Employee Rating

Quality New Car Experience

The Bud Brown team was friendly, knowledgeable, and accommodating. We received a fair deal without high pressure. Thanks to Missy, Trevor and Jerry with our new car purchase.

Jan 23, 2019

Dealership Rating
Employee Rating

Now, that’s customer service!

The Bud Brown service team is truly best in class. The lounge area isn’t flashy, the space is small, but the level of personal attention I received and the transparency provided by my service lead went beyond my expectations. They were thoughtful, they were honest and didn’t push me into services I didn’t need. Kudos to the Bud Brown team for being real, simple, and honest. That’s how you build customer loyalty.

Jan 09, 2019

Dealership Rating
Employee Rating

Professional and relaxed

Great service and professional service in a calm environment Appreciate Melissa and Mr Brown helping me get the right car I have purchased other cars from them and will again

Jan 09, 2019

Dealership Rating
Employee Rating

Pleased to work with this dealership.

It is always a pleasure to work with Missy McConnell and the rest the group at this dealership. It is always a friendly atmosphere and very inviting and no pressure on sales. I would suggest this dealership to anyone and everyone.

Jan 09, 2019

Dealership Rating
Employee Rating

Car shopping

This is the fourth vehicle I have purchased from Missy at Bud Brown VW and every transaction has been as enjoyable as the last. They give you their best deal and stand behind it. No bait and switch and no high pressure to purchase the add-ons. Missy is the best. She knows her cars and she takes great care of us.

Jan 04, 2019

Dealership Rating
Employee Rating

Easy experience

Everyone was very patient and I did not feel pressured. I feel like I could go back at any time with follow up questions and they will help me.

Jan 02, 2019

Dealership Rating
Employee Rating

Another auto purchase from my friends at Bud Brown!!!

Sales staff and management (Missy and Pete) are considered "friends". They have helped me purchase three vehicles going back to the previous dealership Bud Brown owned,

Dec 11, 2018

Dealership Rating
Employee Rating

Got me another Jetta!

I am an anxious car buyer and with my 2016 Jetta lease ending, I was all over the place trying to decide what to do. I liked my Jetta but my wife wasn’t happy with the seats. So we finally went Bud Brown (where I leased my Jetta) to test drive a 2019 Jetta. Melissa McConnell (sales) quickly put me at ease. I spoke with her before about my wife's hesitation and she made her feel at ease too. After sitting in a showroom car, we took a test drive. The seats were very comfortable and heated too! Bottom line is I moved up in model and down in payments!! And the whole experience with Melissa was so wonderful and personal, I had to give her a hug before leaving.

Nov 28, 2018

Dealership Rating
Employee Rating

Fast and Easy

As always, Missy pit is in the perfect can and was a huge help. She deserves a raise and promotion. She helped us find a good used car after we went over the option of buying a new car or leasing a new car. She listened to what we needed and helped us find it. We could not be happier.

Nov 27, 2018

Dealership Rating
Employee Rating

Great

Super! missy helped me find the right car and made sure that it was cleaned and gassed up while I met with the credit manager to fill out the paperwork .big thanks!

Nov 16, 2018

Dealership Rating
Employee Rating

Great experience

Missy helped me to figure out which was the right car for me, and it was a great experience all around! Pricing was very competitive!

Oct 30, 2018

Dealership Rating
Employee Rating

Very helpful

Everyone was kind, helpful, and friendly. I came in with a car on its last legs. The service team did what they could but ended up sending me to sales.

Oct 25, 2018

Dealership Rating
Employee Rating

It was easy.

The price was right and the 2-year/24000 mile warranty was more than I originally anticipated when I started shopping. My daughter will be 2 hours away from home to get her degree from Wichita State. It's nice to know that the car can be repaired by VW.

Oct 24, 2018

Dealership Rating
Employee Rating

Buy your next vehicle from Bud Brown Volkswagen

Recently purchased a second vehicle from Missy within the past 6 months. Love both of the vehicles and love the experience and relationship we have with Missy and Bud Brown Volkswagen.

Oct 17, 2018

Dealership Rating
Employee Rating

Bought two cars in one week

Bought one car for my teenage son and one for myself. Great customer service and follow-up! Appreciate their knowledge and patience. Best amount of cars we found in KC.

Oct 10, 2018

Dealership Rating
Employee Rating

Friendly, honest, convenient

Great experience. Easy to work with. Large inventory to choose from. Fair pricing. Knowledgeable and friendly staff. Felt very comfortable with entire process. Will return for future needs.

Oct 04, 2018

Dealership Rating
Employee Rating

Best experience

Missy and Jerry both made this first time car buying experience the best it could have been! Highly recommend them both! I will definitely make this my first stop shop for a new car!

Oct 03, 2018

Dealership Rating
Employee Rating

Knowledgeable, patient,

Missy, Shannon, Pete, Jerry, and Rick all took great care of us. So much so, that we bought 2 cars in less than a week! Great service, honest deals. Can't be beat!

Oct 02, 2018

Dealership Rating
Employee Rating

service department

In the past we have had issues with the service manager, so far with Kelly and what we have had wrong with our car it has been a lot better.

Sep 21, 2018

Dealership Rating
Employee Rating

Outstanding Experience Once Again

This is our fourth or fifth experience with this dealership and sales person. We are so pleased with everything and could not ask for anything more. When it is time to get a new car this is the only place we consider and Missy is the only sales person we will work with. Missy is knowledgeable, kind, courteous, funny, she truly knows her facts - she exemplifies the perfect car sales person.

Sep 20, 2018

Dealership Rating
Employee Rating

Fantastic!

I would recommend Bud Brown Volkswagon to everyone interested in getting a new car! Phil Brown was so friendly and helpful! Melissa was fantastic to work with!

Sep 13, 2018

Dealership Rating
Employee Rating

Amazing Group of People!

I went in trying to figure out some options after being given a bad deal at the previous dealership and the team here was super knowledgeable and eager to help in any way they can. Pete and Missy are an awesome team and we’re able to get me into a new car and out of my bad deal. Steve also went above and beyond to help me out with my previous car before me buying my new one.

Sep 12, 2018

Dealership Rating
Employee Rating

Love this place

Always great service. Will tell me how long it will take, since I wait and usually right on. Everyone is polite and helpful and I love that they clean my car too!

Aug 21, 2018

Dealership Rating
Employee Rating

Exceptional !!

I purchased a VW Tiguan from Bud Brown 2 years ago. I was extremely satisfied with the experience. Last week my husband and I decided to buy a second Tiguan. I phoned Bud Brown, spoke with the manager Rick Pringle. Rick assured me that they had a wide selection of Tiguan's and he would take good care to make it a smooth trade. I arrived the next morning, met with Missy McConnell and to my delight, the three Tiguan's I was interested in were lined up in front of the dealership. I was favorably impressed from the moment I entered the showroom and was greeted until I drove away in my new Tiguan !! Bud Brown will be my VW dealer for life. And Missy was the consummate sales person !!

Aug 05, 2018

Dealership Rating
Employee Rating

without reservation this is the dealer togo to

I went that morning to have oil change on my Jetta but after looking and talking with Missy i came home with a new Tiguan and could not be more pleased with the experience. i will always return to Bud Brown VW for my car needs.

Aug 03, 2018

Dealership Rating
Employee Rating

Great Experience

Missy was great to work with and helped find the right car for me. I’d recommend anyone wanting a VW to come here before anywhere else.

Jul 18, 2018

Dealership Rating
Employee Rating

Good experience

Missy was excellent and clear in her explanation of the different vehicle options available for lease. I recommend her to anyone looking for a reasonably priced, convenient car.

Jul 17, 2018

Dealership Rating
Employee Rating

Excellent customer service!

From start to finish my shopping experience was great! Melissa went out of her way to ensure,I was satisfied. She provided outstanding customer service and I would highly recommend her to all my family and friends. Her professional attitude and her kind mannerisms made buying my 2015 Volkswagen easy. Thank you!

Jul 13, 2018

Dealership Rating
Employee Rating

Missy was wonderful to work with. Knowledge, caring & fun!!!

Missy made our car buying & trading easy & simple. She was helpful, friendly, and has a lot of caring & compassion for the people she works with. We have already recommended her to our friends. We have been very happy with Bud Brown on our last car purchase and the service of our former car, a gently used, 2015 Jetta (about 2 1/2 years ago). We are excited with our new 2018 Passat R-line. We are looking forward to a long & happy relationship with Missy & everyone at Bud Brown.

Jul 13, 2018

Dealership Rating
Employee Rating

Love Bud

I love taking my VW to Bud Brown. The staff is a joy to talk with and the service is exceptional. I have never been pressured to purchase a service and am treaty fairly each time. Thanks for everything you do!

Jul 12, 2018

Dealership Rating
Employee Rating

Our first VW!

It all happened so fast! Missy was great! You just know when it's THE vehicle for you and your family. We LOVE our Passat! It's smooooooth like buttah!

Jul 11, 2018

Dealership Rating
Employee Rating

Review

Missy was awesome sale person I will buy all my Volkswagons from her. Her personality was very humorous and personal. Best sales person I’ve have by far in a long time.

Jun 27, 2018

Dealership Rating
Employee Rating

A very good buying experience.

The salesperson, Missy, understood her customer. She worked well with both husband and wife, understanding the difference between males and females needs when buying a car. She did her job and then turned us over to the finance guy who made everything quick and efficient.

Jun 20, 2018

Dealership Rating
Employee Rating

Excellent!!!!

This dealership knows instinctively how to perform top line service management trains staff with personal touch. I recommend Bud Brown VW to all my friends.

Jun 14, 2018

Dealership Rating
Employee Rating

Professional, fast service

I brought my GTI in for the 20,000 mile service early in the morning and it was completed in about an hour. Professional, friendly and knowledgeable service advisors, technicians I trust and a clean comfortable waiting room make this my go-to place for service on my new VW.

Jun 05, 2018

Dealership Rating
Employee Rating

Wonderful to work with

Their staff was wonderful to work with, knowable, informative and very helpful. Always ready to answer questions multiple times. Misty bent over backwards to be helpful to me and my family answering questions that I had repeatedly.

May 25, 2018

Dealership Rating
Employee Rating

Bud Brown Service Rocks!

Everyone working at Bud Brown seems happy! They show it w their great customer service! It is actually a pleasure to have my car serviced.

May 24, 2018

Dealership Rating
Employee Rating

Great service.

Let me know what needs to be done but not excessive. I trust those who help me and that is why I am willing to drive 30 miles to have them take care of my car. All of the staff that I have worked with are great.

May 24, 2018

Dealership Rating
Employee Rating

Pleasant and helpful

When I first pulled into the dealership, my brother and began browsing the inventory. Max came out to assist us immediately within minutes. He showed us the car and gave us lots of knowledge about the car. He was a little extreme when it came to talking about the GPS tracking feature, but other than that no complaints. Missy was the sales person who helped me on my second visit and she was excellent. Gave us everything we needed to know, was completely honest when speaking with us and made my visit a very enjoyable one. Kevin was very pleasant to work with. Was very clear when talking about the numbers and going through all the paperwork, as well as offering great advice when talking about the payments. Overall I had a great experience and am glad that I chose this dealership!

May 10, 2018

Dealership Rating
Employee Rating

Quick, Attentive, Kind

I book my appointments online. I usually Arrive 5 minutes early these guys are quick and professional. Only place I'll go for car service.

May 09, 2018

Dealership Rating
Employee Rating

Bud Brown is a great, no hassle place to do business.

Bud Brown Volkswagen is the best in my opinion. Their sales staff is friendly and their service is fast and courteous. My experiences have all been fantastic. That's why I go back every time I'm looking for a new car.

May 04, 2018

Dealership Rating
Employee Rating

Great service

Missy was a pleasure to work with and very patient. I was looking at 3 cars and asked a lot of questions and drove two of them twice. I highly recommend them for my car purchase.

Apr 25, 2018

Dealership Rating
Employee Rating

Easy buying experience

Missy was fun to work with. She was never pushy, but was always quick to answer questions anytime I reached out to her. While I don’t feel I got the absolute best deal I could have, we were ok with the price at the end of the day. Overall, I’d happily recommend Missy and Bud Brown to anyone in the market for a new Volkswagen.

Apr 06, 2018

Dealership Rating
Employee Rating

Fast Easy Purchase without the fuss

When I went into Bud Brown VW, I had the pleasure of work with Missy McConnell. She went out of her way to make things easy for my wife who had just had a foot injury and was in a boot during shopping process. She helped us with making sure the paperwork process went smoothly by have us submit information in advance. Once in the finance phase, we signed a few things with Kevin Irish, and then we were done. Everyone was very friendly. We will be back to buy another car there for sure! While in the waiting in the show room, Jerry Arns, Jeremy Betts, and Sam Silverman all stopped to ask how things were going.

Apr 05, 2018

Dealership Rating
Employee Rating

Perfect dealership experience

This is the second car I have bought from Bud Brown VW and specifically from Melissa McConnell. My first experience with both this dealership and my salesperson, Melissa, compared to a MUCH WORSE experience with another dealership in the local market (they were the only dealership that had what I wanted), is why I came back. This time, I just told Melissa what I wanted and waited for her to find it. Great sales experience plus great service experience since 2011 are the reasons I did not consider going anywhere else.

Apr 03, 2018

Dealership Rating
Employee Rating

I had routine maintenance including oil, tire rotation, etc.

The service team was fantastic. They offered a loaner car, which worked out well because they found a major oil leak issue and it took them all day to fix it.

Mar 22, 2018

Dealership Rating
Employee Rating

Great experience

Missy was a pleasure to work with. She was very patient with us(even with 2 kids in tow), made the car buying experience an enjoyable one!

Mar 22, 2018

Dealership Rating
Employee Rating

The Best

I recently leased a 2018 VW Passat from Bud Brown VW. My sales consultant, Missy, was professional, knowledgeable, loyal and honest, in other words "The Best." Volkswagens are built to high quality and reliability standards. I have recommended VWs, Missy and Bud Brown VW to family and friends,

Mar 21, 2018

Dealership Rating
Employee Rating

Best experience I’ve had at any dealership

I bought and had my last two cars there. When it came time to upgrade I didn’t even consider going elsewhere.I will probably buy my next car there as well. They know how to treat people!