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Jason Wattree was friendly, knowledgeable, and quite honestly, the only car salesman I've encountered who hates surprises as much as I do when buying a large-ticket item. He didn't throw in any additional costs after we negotiated - it 100% upfront. We opted for an Atlas over a 21' Pilot Elite. Couldn't be happier with the service, and the car.
The dealer had a wide range of vehicles to choose from - used and new. Jason was the salesman who helped me with my VW purchase. He was friendly and knowledgeable.
Service was good and informative and was done in a timely manner for bringing the car on the weekend. The car was washed after completing the service as well.
Jason is absolutely the man you want selling you a car. He was so helpful, and kind. We knew what we were getting and he was not pushy at all. He took the extra time to make sure we felt comfortable in our new car and with the purchase! If your looking to buy ask for Jason!!!
Jason at BB VW is amazing. No pressure, great explanations and the highest quality service. We found a great car from a person WE TRUST!
Always an excellent experience with knowledgeable and friendly people! Experience minimum waiting time and always receive a car that has been washed and correctly repaired.
It was an experience but it worked out just fine. Rick Pringle did a nice job working with me. Hope the service continues well as I bring my car in for service.
It was a pleasure to work with Max. He was very professional and down to earth. I will recommend him and this dealership to others.
This was our second car purchased from Bud Brown Volkswagen. We enjoy working with Max Harrell, our salesman. A very easy purchase. Max went over and above to get us the car we wanted.
The staff was friendly and helpful throughout the process. Everyone followed COVID-19 protocols very well and we felt safe the entire time. Thank you!
This is the second vehicle I have purchased from Bud Brown and it was the same great service I received buying my first vehicle back in 2014. Max, Missy and Julie were friendly and helpful. I would definitely send a friend or family member to you, if they were in the car looking/buying process.
I had a great experience with bud brown Volkswagen. I was treated with kindness and friendliness but everyone there and got a great deal on my vehicle. Smokey was incredibly helpful in the process and helped me get set up. Mike was a fantastic salesman and didn’t make me feel pressured or rushed at all. He was very laid back, offering as much information as I needed and seemed very trustworthy. I would definitely buy from them again.
I was able to walk away with a car I was looking for. It was a quick transaction. Mike was very helpful and knowledgeable about the vehicles. I will look forward to working with this dealership in the future.
Thank you! I absolutely love my car. Thank you for being so patient with me. Mike and Smokey were the best to work with. Thanks Again!
Everyone was very friendly. They did everything they could to get me the car that I wanted with the features that I specifically asked for.
Chris was very helpful and walked me through the entire process of buying my new car. He took the time to show me all the features of my car and even helped me link my phone to the car. I truly appreciate the time and care he took with me to make sure everything went well.
Chris was extremely helpful and very knowledgeable about the vehicle I purchased as well as the services provided by the dealership. As someone going through their first car buying experience I was a little nervous and unsure about how the process would go and Chris was very detailed in explaining everything and made sure that everything was to my liking before proceeding further. Dealing with him made me feel confident and sure that I was making a smart and well informed decision. I’ll definitely make sure I deal with him on any matters regarding my vehicle in the future and will be recommending him to anyone looking to get a new vehicle.
Chris, Smokey and the rest of the staff at Bud Brown are very friendly and knowledgeable. They made it a very easy and pleasant buying experience.
Overall it was a good experience, problem was it took around three weeks to complete the transaction and the communication flow in the process could have been better. Chris was an excellent sales rep.
Our sales rep Chris went above and beyond to make our experience at Bud Brown amazing!! He was patient and knowledgeable, all while making the experience enjoyable. Love my new Jetta
We received accurate information on the vehicle and got a sales pitch without being swindled. Jeff, our salesman, was very straightforward and very pleasant to work with.
Friendly staff, very helpful, great price. Will definitely be back if I need another Volkswagen in the future. Car was exactly what is was said to be. Good honest dealer which is hard to find. I will definitely be telling people about you guys.
Customer service was great! I started the buying process online, it was easy and they did a great job answering questions. When I arrived at the dealership to purchase, everything was ready and the process was fast! The entire team was friendly and knowledgeable! Great overall experience!
Prompt service. All personnel were Professional and Friendly. Facility was very clean. I would not only come back to purchase a vehicle, but recommend my friends as well.
Test drove a vehicle that had a couple of small issues. My salesmen and a sales manager both advised the car was certified pre-owned so the issues weren’t a big deal. When I asked them if they’d take less money for the car, they advised again that it was certified pre-owned and that they would not. We ultimately agree to a price and the dealership proceeds to **run the credit of myself and my wife through 9 different banks prompting a call from my credit monitoring agency this morning thinking my identity was stolen.** After telling me they can approve us at a great rate, a person I had not spoken with comes over and informs me the car is not certified pre-owned and **will not be certified pre-owned unless I pay them more money.** They offer a new price for the car to which I said I’m still very interested in buying so long as they look into the issues I highlighted after the test drive. They said they’d look into it first thing the next morning. What they did instead was sell the car to another person and not even call to notify me. When I called and asked for status of the car, they informed me I told them I didn’t want the car and refused to put a deposit down so they sold it. I’m not mad they sold the car to someone else (it’s business), I’m mad that they wasted hours of my life and held my keys from me while I waited. I’m mad they ran our credit 9 times (something that will remain on my credit for years) before deciding to tell me that the car was not warrantied like they had repeatedly told it was and that the only way it would be is if I paid them more money. I’ve purchased quite a few cars in my lifetime and have never been treated like I was at this dealership. I will never do business or have my VW serviced at this dealership and I hope this serves as a warning to others who may go look at a vehicle they are selling.
I always get great service at Bud Brown. they always do what they say they will do and no more unless they check with me. Top rate.
I was very pleased with this dealership from the start when I called to ask about the VW cars and specials. I was very happy with our salesman Mike, he was very nice and professional. Mike was able to make a good deal for us so we could drive home a 2020 VW Tiquan.
Great buying experience, I would recommend them to anyone. The selection of used vehicles was very nice. The sales team was very helpful and patient.
The staff was very helpful and the car was in great condition. They were very helpful with figuring out some oddities with my out of state trade in.
Friendly staff. Did not feel pressured into anything and they were pretty transparent about what I was getting and what the extras were. Overall a great experience.
Always a pleasure to do business with Bud Brown. Convenience in dropping off vehicle for an oil change. Nice to know they used good quality parts and oil.
I was very pleased with the kind individuals who work at this dealership. They have always been friendly and professional I hope to soon trade my Cctsi on a new cctsi in the coming year.. I’m very comfortable knowing my vehicle will be properly maintained each visit,
Had to tow my car in, thinking it was a gasket. The employees got my car back to me same day because it turned out to just need an oil change because my car was a quart low from my last oil change
I love taking my VW to Bud Brown. The staff is a joy to talk with and the service is exceptional. I have never been pressured to purchase a service and am treaty fairly each time. Thanks for everything you do!
My wife was looking for a dealer where she could feel comfortable and not be intimidated, I was looking for a good deal, we found both at Bud Brown.
Manufacturer programs and incentives vary by model and transaction type. The Buy Smart new vehicle price on this website is based on presenting our lowest purchase price and greatest savings available at this time and cannot be combined with manufacturer 0% APR or other special finance or lease offers. Visit the New Car Specials Page on this website for offer examples or contact the dealership for complete offer details and a copy of the Bud Brown Advantage Lifetime limited powertrain warranty. Offers available to well-qualified customers with approved credit. In stock vehicles only. Offers end 11/02/2020.
Vehicle price does not include sales tax, vehicle registration fees, finance charges, administration fees or any other fees required by law. All prices, specifications, availability and manufacturer’s incentives subject to change without notice. Contact dealer for most current information. While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question directly with Bud Brown Volkswagen.