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New 2019 Volkswagen Jetta R-Line FWD 4D Sedan

  • VIN: 3VWCB7BU6KM209420
  • Stock: 19506
MSRP: $25,195
Buy Smart Price $19,695
Details
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Basic Info

  • Exterior:
    Gray
  • Drivetrain:
    FWD
  • Transmission:
    8-Speed Automatic w/Tiptronic -inc: sport mode
  • Interior:
    Gray/Black
  • Engine:
    1.4L TSI I-4 Turbocharged -inc: DOHC 16-valve, direct fuel injection
  • Fuel Efficiency:
    30 CITY / 40 HWY

Key Features

  • Android Auto
  • Apple CarPlay
  • Backup Camera
  • Blind Spot Monitor
  • Bluetooth
  • Cold Weather Package
  • Fog Lights
  • Heated Seats
  • Interior Accents
  • Keyless Entry
  • Side-Impact Air Bags
  • Sunroof / Moonroof

Description

2019 Volkswagen Jetta R-Line Gray/Black. 30/40 City/Highway MPG

Awards:
* 2019 KBB.com 10 Coolest New Cars Under $20,000 * 2019 KBB.com 10 Best Sedans Under $30,000

Vehicle Details

Exterior

  • Wheels: 17" Trenton
  • Tires: 17" All-Season
  • Steel Spare Wheel
  • Compact Spare Tire Mounted Inside Under Cargo
  • Clearcoat Paint
  • Express Open/Close Sliding And Tilting Glass 1st Row Sunroof w/Sunshade
  • Body-Colored Front Bumper
  • Body-Colored Rear Bumper w/Chrome Bumper Insert
  • Chrome Side Windows Trim
  • Body-Colored Door Handles
  • Black Power Heated Side Mirrors w/Manual Folding
  • Fixed Rear Window w/Defroster
  • Light Tinted Glass
  • Variable Intermittent Wipers
  • Fully Galvanized Steel Panels
  • Front License Plate Bracket
  • Black Grille
  • Trunk Rear Cargo Access
  • Fully Automatic Aero-Composite Led Low/High Beam Daytime Running Headlamps w/Delay-Off
  • Perimeter/Approach Lights
  • LED Brakelights
  • Front Fog Lamps
  • Cornering Lights

Interior

  • Heated Front Comfort Seats -inc: 6-way manual driver's seat w/height adjustment and 4-way manual front passenger seat
  • Driver Seat
  • Passenger Seat
  • 60-40 Folding Bench Front Facing Fold Forward Seatback Rear Seat
  • Manual Tilt/Telescoping Steering Column
  • Leather/Piano Black Steering Wheel
  • Front Cupholder
  • Rear Cupholder
  • Power Fuel Flap Locking Type
  • Remote Releases -Inc: Power Cargo Access
  • Cruise Control w/Steering Wheel Controls
  • HVAC -inc: Underseat Ducts
  • Dual Zone Front Automatic Air Conditioning
  • Glove Box
  • Driver Foot Rest
  • Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert and Metal-Look Interior Accents
  • Full Cloth Headliner
  • Leather/Metal-Look Gear Shift Knob
  • Day-Night Rearview Mirror
  • Driver And Passenger Visor Vanity Mirrors w/Driver And Passenger Illumination
  • Full Floor Console w/Covered Storage, Mini Overhead Console w/Storage and 1 12V DC Power Outlet
  • Fade-To-Off Interior Lighting
  • Front And Rear Map Lights
  • Full Carpet Floor Covering -inc: Carpet Front Floor Mats
  • Carpet Floor Trim
  • Cargo Space Lights
  • Driver / Passenger And Rear Door Bins
  • Delayed Accessory Power
  • Systems Monitor
  • Redundant Digital Speedometer
  • Outside Temp Gauge
  • Analog Display
  • Manual Adjustable Front Head Restraints and Manual Adjustable Rear Head Restraints
  • Seats w/Leatherette Back Material
  • Front Center Armrest and Rear Center Armrest
  • 1 Seatback Storage Pocket
  • Engine Immobilizer
  • 1 12V DC Power Outlet
  • Air Filtration

Entertainment

  • Radio: Composition Color w/6.5" Touchscreen -inc: AM/FM radio and WMA/MP3 player w/USB input, 4-speaker sound system, VW Car-Net app-connect smartphone integration and interface w/Apple CarPlay, Android Auto and MirrorLink and Bluetooth connectivity
  • Radio w/Seek-Scan, Clock, Speed Compensated Volume Control, Steering Wheel Controls and Radio Data System
  • Audio Theft Deterrent
  • Window Grid Diversity Antenna
  • 2 LCD Monitors In The Front

Mechanical

  • Engine: 1.4L TSI I-4 Turbocharged -inc: DOHC 16-valve, direct fuel injection
  • Transmission: 8-Speed Automatic w/Tiptronic -inc: sport mode
  • Engine Auto Stop-Start Feature
  • Front-Wheel Drive
  • 3.23 Axle Ratio
  • Engine Oil Cooler
  • 60-Amp/Hr 540CCA Maintenance-Free Battery w/Run Down Protection
  • 140 Amp Alternator
  • Gas-Pressurized Shock Absorbers
  • Front And Rear Anti-Roll Bars
  • Electric Power-Assist Speed-Sensing Steering
  • 13.2 Gal. Fuel Tank
  • Single Stainless Steel Exhaust
  • Strut Front Suspension w/Coil Springs
  • Torsion Beam Rear Suspension w/Coil Springs
  • 4-Wheel Disc Brakes w/4-Wheel ABS, Front Vented Discs, Brake Assist, Hill Hold Control and Electric Parking Brake
  • Security System Pre-Wiring
  • Brake Actuated Limited Slip Differential

Safety

  • Side Impact Beams
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Blind Spot Monitor (Side Assist) Blind Spot Sensor
  • Front Assist w/Autonomous Emergency Braking and Rear Traffic Alert
  • Low Tire Pressure Warning
  • Dual Stage Driver And Passenger Front Airbags
  • Curtain 1st And 2nd Row Airbags
  • Airbag Occupancy Sensor
  • Rear Child Safety Locks
  • Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
  • Back-Up Camera

Tech Specs

  • Vehicle Name: Volkswagen Jetta
  • Body Style: Sedan
  • Drivetrain: Front Wheel Drive
  • EPA Classification: Compact Cars
  • Passenger Capacity: 5
  • Passenger Volume: 94.7
  • Base Curb Weight: 2970
  • Fuel Economy Est-Combined: 34
  • EPA Fuel Economy Est - City: 30
  • EPA Fuel Economy Est - Hwy: 40
  • Engine Order Code:
  • Engine Type: Intercooled Turbo Regular Unleaded I-4
  • Displacement: 1.4 L/85
  • Fuel System: Gasoline Direct Injection
  • SAE Net Horsepower @ RPM: 147 @ 5000
  • SAE Net Torque @ RPM: 184 @ 1400
  • Trans Order Code:
  • Trans Type: 8
  • Trans Description Cont.: Automatic w/OD
  • Trans Description Cont. Again:
  • First Gear Ratio (:1): 5.07
  • Second Gear Ratio (:1): 2.97
  • Third Gear Ratio (:1): 1.95
  • Fourth Gear Ratio (:1): 1.47
  • Fifth Gear Ratio (:1): 1.23
  • Sixth Gear Ratio (:1): 1.00
  • Reverse Ratio (:1): 4.00
  • Final Drive Axle Ratio (:1): 3.23
  • Cold Cranking Amps @ 0° F (Primary): 540
  • Tons/yr of CO2 Emissions @ 15K mi/year: 5.2
  • Maximum Alternator Capacity (amps): 140
  • Suspension Type - Front: Strut
  • Suspension Type - Rear: Torsion Beam
  • Suspension Type - Front (Cont.): Strut
  • Suspension Type - Rear (Cont.): Torsion Beam
  • Front Tire Order Code:
  • Rear Tire Order Code:
  • Spare Tire Order Code:
  • Front Tire Size: P205/55HR17
  • Rear Tire Size: P205/55HR17
  • Spare Tire Size: Compact
  • Front Wheel Size: 17 X 7
  • Rear Wheel Size: 17 X 7
  • Spare Wheel Size: Compact
  • Front Wheel Material: Aluminum
  • Rear Wheel Material: Aluminum
  • Spare Wheel Material: Steel
  • Steering Type: Rack-Pinion
  • Turning Diameter - Curb to Curb: 36.4
  • Brake Type: 4-Wheel Disc
  • Brake ABS System: 4-Wheel
  • Disc - Front (Yes or ): Yes
  • Disc - Rear (Yes or ): Yes
  • Front Brake Rotor Diam x Thickness: 11.5
  • Rear Brake Rotor Diam x Thickness: 10.8
  • Drum - Rear (Yes or ):
  • Rear Drum Diam x Width:
  • Fuel Tank Capacity, Approx: 13.2
  • Front Head Room: 38.5
  • Front Leg Room: 41.1
  • Front Shoulder Room: 55.9
  • Second Head Room: 37.2
  • Second Leg Room: 37.4
  • Second Shoulder Room: 54
  • Wheelbase: 105.7
  • Length, Overall: 185.1
  • Width, Max w/o mirrors: 70.8
  • Height, Overall: 57.4
  • Track Width, Front: 60.7
  • Track Width, Rear: 60.4
  • Min Ground Clearance: 5.6
  • Trunk Volume: 14.1
  • Seventh Gear Ratio (:1): 0.81
  • Eighth Gear Ratio (:1): 0.67
  • Model Group: Jetta
  • Vehicle Segment: Compact
  • Vehicle Type: Sedan
  • Engine Displacement Units: 1.4
  • Engine Camshaft: DOHC
  • Engine Block Type: aluminum
  • Engine Cylinder Count: 4
  • Engine Valve Count: 4
  • Country of Origin: Mexico Volkswagen Passenger Car

Details

  • R-Line Cold Weather Package
  • 4 Speakers
  • AM/FM radio
  • Radio data system
  • Radio: Composition Color w/6.5" Touchscreen
  • Air Conditioning
  • Automatic temperature control
  • Front dual zone A/C
  • Rear window defroster
  • Power steering
  • Power windows
  • Remote keyless entry
  • Steering wheel mounted audio controls
  • Heated R-Line Steering Wheel
  • Speed-sensing steering
  • Traction control
  • 4-Wheel Disc Brakes
  • ABS brakes
  • Dual front impact airbags
  • Dual front side impact airbags
  • Front anti-roll bar
  • Front wheel independent suspension
  • Low tire pressure warning
  • Occupant sensing airbag
  • Overhead airbag
  • Rear anti-roll bar
  • Remote Engine Start w/Remote Key Fob
  • Power moonroof
  • Blind spot sensor: Blind Spot Monitor warning
  • Brake assist
  • Electronic Stability Control
  • Exterior Parking Camera Rear
  • Delay-off headlights
  • Front fog lights
  • Fully automatic headlights
  • Panic alarm
  • Speed control
  • Bumpers: body-color
  • Heated door mirrors
  • Power door mirrors
  • Driver door bin
  • Driver vanity mirror
  • Frameless Auto-Dimming Rearview Mirror
  • Front reading lights
  • Heavy Duty Trunk Liner w/VW CarGo Blocks
  • Illuminated entry
  • Leather Shift Knob
  • Monster Mats w/Logo Rubber Mats Kit (Set of 4)
  • Outside temperature display
  • Overhead console
  • Passenger vanity mirror
  • Rear reading lights
  • Rear seat center armrest
  • Tachometer
  • Telescoping steering wheel
  • Tilt steering wheel
  • Trip computer
  • Front Bucket Seats
  • Front Center Armrest
  • Heated Front Comfort Seats
  • Heated front seats
  • Heated Rear Outboard Seating Positions
  • Perforated V-Tex Leatherette Seat Trim
  • Split folding rear seat
  • Passenger door bin
  • Alloy wheels
  • Lower Windshield Heated Wiper Area
  • Washer Fluid Level Indicator
  • Heated Front Washer Nozzles
  • Variably intermittent wipers
  • Driver Air Bag
  • Passenger Air Bag
  • Front Side Air Bag
  • Front Head Air Bag
  • Rear Head Air Bag
  • Climate Control
  • Multi-Zone A/C
  • A/C
  • AM/FM Stereo
  • ABS
  • Cruise Control
  • Rear Defrost
  • Child Safety Locks
  • Front Wheel Drive
  • 4 Cylinder Engine
  • Turbocharged
  • Floor Mats
  • Gasoline Fuel
  • Daytime Running Lights
  • Keyless Entry
  • Power Door Locks
  • Heated Mirrors
  • Power Mirror(s)
  • Sun/Moonroof
  • Pass-Through Rear Seat
  • Bucket Seats
  • Power Steering
  • Adjustable Steering Wheel
  • Tires - Front Performance
  • Tires - Rear Performance
  • Temporary Spare Tire
  • Traction Control
  • Aluminum Wheels
  • Power Windows
  • Intermittent Wipers
  • A/T
  • Generic Sun/Moonroof
  • MP3 Player
  • Fog Lamps
  • Heated Front Seat(s)
  • Variable Speed Intermittent Wipers
  • Steering Wheel Audio Controls
  • Engine Immobilizer
  • Automatic Headlights
  • Driver Vanity Mirror
  • Passenger Vanity Mirror
  • Driver Illuminated Vanity Mirror
  • Passenger Illuminated Visor Mirror
  • Leather Steering Wheel
  • Transmission w/Dual Shift Mode
  • Tire Pressure Monitor
  • Trip Computer
  • Bluetooth Connection
  • 8-Speed A/T
  • Back-Up Camera
  • Stability Control
  • Brake Assist
  • Keyless Start
  • Auxiliary Audio Input
  • Rear Bench Seat
  • Premium Synthetic Seats
  • Passenger Air Bag Sensor
  • Blind Spot Monitor
  • Cross-Traffic Alert
  • Brake Actuated Limited Slip Differential
  • Smart Device Integration

Premium Options & Packages

Radio: Composition Color w/6.5" Touchscreen -inc: AM/FM radio and WMA/MP3 player w/USB input, 4-speaker sound system, VW Car-Net app-connect smartphone integration and interface w/Apple CarPlay, Android Auto and MirrorLink and Bluetooth connectivity
Exterior Parking Camera Rear
Blind spot sensor: Blind Spot Monitor warning
Bluetooth Connection
R-Line Cold Weather Package
Front fog lights
Heated front seats
Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert and Metal-Look Interior Accents
Remote keyless entry
Dual Stage Driver And Passenger Seat-Mounted Side Airbags
Power moonroof
PRIMARY PAINT
  • PLATINUM GRAY METALLIC

Payment Options

Contact a Top Rated Specialist

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Missy  McConnell

Missy McConnell

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232 Reviews
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Chris Matheny

Chris Matheny

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Shannon Strong

Shannon Strong

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Missy  McConnell

Missy McConnell

Master Product Specialist

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5 | 232 Reviews
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Missy  McConnell

Missy McConnell

Master Product Specialist

232 Reviews
Certified
Contact Me
Dealership Experience 10 years 1 months
Industry Experience 31 years 10 months
Missy has been taking care of Bud Brown customers for over 20 years. Bud Brown Volkswagen is looking forward to the next 20 years. Missy has incredible customer service skills and looks forward to making her customer's dreams come true!
Recent Reviews

Feb 17, 2020

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The best Dealership, and its people!!!

We enjoyed our purchasing two VW's from Missy and Rick. Two of the many best friends at Bud Brown VW! Carl and Jeanne Segraves

Feb 05, 2020

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it was a very good experience. Missy was very helpful and...

it was a very good experience. Missy was very helpful and knowledgeable, finding us the exact vehicle we were looking for. all the people we spoke to were very friendly and helpful. would definitely come back.

Jan 29, 2020

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Jason Wattree was a great salesman with no pressure. He...

Jason Wattree was a great salesman with no pressure. He made the car buying experience positive. We also enjoyed joking around and speaking with Missy, she was fun.

Jan 26, 2020

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Great Dealership

Bought my third VW from Bud Brown. Never pressure sales. Entire staff is knowledgeable, professional, and friendly. Their service department is amazing. Wouldn’t go anywhere else.

Jan 16, 2020

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I always have a fantastic experience when I bring my car...

I always have a fantastic experience when I bring my car in for service! Everyone is awesome to work with! Fast, easy, reliable and kind.

Jan 13, 2020

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All staff members encountered were knowledgeable,...

All staff members encountered were knowledgeable, courteous, and helpful. Dealership appeared modern and clean. Although I dreaded the experience in advance, my sales associate was great, went above and beyond to make me feel comfortable, and made sure everything went smoothly.

Jan 10, 2020

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Outstanding service. Great value. Professional...

Outstanding service. Great value. Professional relationships. We have bought three VWs from Missy McConnell at Bud Brown VW. We will be back in five years for the fifth. Service department is awesome as well.

Jan 08, 2020

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Bud Brown staff is the best and awesome...

I have always been pleased with my experiences at Bud Brown. The staff takes great care of me, and my car. I trust the mechanics, and know that I will have my car for a long time, because of the care they put into it. I will not go to another dealership, unless I absolutely have too. Thanks for your dedication, knowledge, and expertise.

Jan 02, 2020

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Excellent customer service

After already going to a different dealership, decided to give this one a try, was very satisfied with the experience, the service provided, Missy is top notch and I highly recommend her.

Dec 27, 2019

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New car buy

Best experience ever, Missy made buying a new car fun and exciting , this is my third car from Bud Brown and could not imagine going somewhere else.

Dec 05, 2019

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Great experience

Great experience. I’ve known Phil Brown for a long time. He has always made my buying experience very quick and easy. Thss AS T’s why I always buy from him

Nov 28, 2019

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5 stars

Was not expecting to come home w a Volkswagen however I am so glad I decided on the 2020 tiguan. Nice people, easy to work with. Would definitely recommend!

Nov 27, 2019

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Wonderful car buying experience

Excellent experience and customer service offered at this dealership!! Missy and her team were patient and accommodating all while providing perfectly informational sessions that guided me through the stress of buying a car. Couldn’t have done it without her!

Nov 21, 2019

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Best Car Buying Experience Ever!

Missy McConnell offered exceptional service and expertise. It was like spending an afternoon with a girlfriend who knows a lot about cars! She found the perfect car for me!

Nov 13, 2019

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Excellent customer service and experience

Our Sales experience was fantastic with Missy McConnell. Felt like she listened to us and didn’t try to talk us into something we didn’t want. Went over and above to arrange for repairs to my previous vehicle that wasn’t even a part of the deal.

Oct 31, 2019

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Passat TDI purchase

I drove 3 hours to Kansas City after doing thorough research about the Volkswagen Passat TDI because the area had the highest volume of pre-owned Passats. By chance I visited Bud Brown Volkswagen. The dealership had a good inventory and I did find a Passat that met my needs. I had a very average sales interaction, but ultimately bought the vehicle because I knew what I was looking for. Missy was very attentive and considerate of our time and expedited the process to the best of her abilities. After driving off the lot and about 20 miles down the road, the check engine light came on. Needless to say, I was upset and somewhat concerned that I had made a bad choice in purchasing the Passat. I spoke to the Manager (Pete), who knew I had traveled to buy the Passat. He did not hesitate in getting me in a loaner vehicle and sending me on the road and back home. The service department fixed the issue with the Passat, and delivered the vehicle three hours away to my hometown. All in all, I would recommend Bud Brown Volkswagen to anyone who is in the market to purchase a new or used Volkswagen.

Oct 27, 2019

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Good Experienced

Good Experience with the knowledable sales staff at Bud Brown in finding the right vehicle for us. Missy was very open to looking into the cars available from different perspectives.

Oct 17, 2019

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In for a tuneup and they did a good job

Nice job on the maintenance and they took the time to show me the wear in my tires. Which will result in my buying new ones.

Oct 15, 2019

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Very Kind and Helpful

After moving to Kansas from California,I was anxious about having to establish a relationship with a new VW dealership. My worries quickly vanished after meeting with Chris and Missy. They were incredibly kind, funny and helpful in helping my husband and I navigate our lease end options. Finance was detailed, thoughtful and diligent in trying to get us the best rate (not an easy task). Service was wonderful with inspecting and cleaning up our 2017 jetta (which we ultimately purchased from our lease). I highly recommend this great group of people and look forward to seeing them again in the next year when we purchase car #2.

Oct 09, 2019

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This is the 2nd car I have bought from Missy. She is a...

This is the 2nd car I have bought from Missy. She is a straight forward, honest, no xxxxxxxx down to earth person. If I need another car she is my gal, love her. Bud Brown is lucky to have her .

Sep 26, 2019

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A+ experience

Missy was a great salesperson and guided me through the process as a first time car buyer. Mr. Hill was excellent as well, giving great tips on models and service levels behind each model.

Sep 25, 2019

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Returned to Bud Brown for our 5th Purchase

While we appreciate our competent and intuitive salesperson, in the years between each sale, the Service staff validates the wisdom and value of our purchase decision.

Sep 22, 2019

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New Atlas

We enjoyed the service that we received from Missy. She is the best! Signing the contract and getting financed also went very smoothly and easily.

Sep 20, 2019

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Amazing customer service!

Missy was so helpful and so knowledgeable!!! She made the whole experience very easy going and was a pleasure to work with! Will definitely be coming to her for now on!

Sep 18, 2019

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Great experience from start to finish

Missy was fantastic to work with and made our experience incredibly easy. We could not be happier. She took the time to show us how everything works in our new car and made herself available to answer questions. We will definitely shop at Bud Brown VW again.

Sep 13, 2019

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Awesome Experience!

Upon referral from our neighbors (who've bought 2 cars from Missy!) we went to check out Bud Brown VW and never looked back. Great experience from start to finish. Missy & Sam were great, are both super easy-going, and helped us get into a new 2019 Tiguan SE. Thanks again! Grant & Michelle Hunget

Jul 24, 2019

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Great place to buy a car!

Great staff, extremely helpful and friendly. I would recommend Bud Brown to anyone looking for a great deal on a new or used car! Got exactly what I wanted and an awesome price too!

Jul 19, 2019

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Excellent Experience

Worked with Missy and she was awesome. Paid a fair price, gave me what I wanted for my trade in and I got it all done in a couple of hours. Excellent customer service.

Jul 03, 2019

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Best experience ever!!!!

The dealership was very clean and I loved the chi tea.. It was nice to be able to make an appointment online. Missy the sales lady was amazing, she went above and beyond and gave my wife and I the greatest sales experience. We will be back..

Jul 01, 2019

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New Car Experience

We recently purchased a new car from Volkswagen. The sales people we worked with were great and the experience was easy. The time we spent in the dealership was well managed and the people we worked with were very conscious of our timeline which I appreciated.

Jun 26, 2019

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Great Salesperson worked hard to help me

Having a hard time finding a car that works for me. Melissa at Bud Brown worked hard to find me a great car and figured out how to make it affordable for me.

Jun 26, 2019

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Exceptional experience with amazing customer service.

I came in looking for a used automobile and Missy helped me find something that I love and that was in my price range. She never made me feel rushed. Pete and Missy explained everything to me so that i understood what my options were.

Jun 18, 2019

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Fast and quick oil change!

I stopped in yesterday for an oil change without an appt. Rick and the staff in service was able to help me right away! I was in and out in 20 minutes! Fantastic service!

Jun 14, 2019

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Wonderful experience

Bud Brown has the best salespeople ever! Missy was so helpful and knowledgeable, and she treated us like real people instead of dollar signs. I would definitely recommend this place (and her specifically) to anyone who was looking for a car.

Jun 14, 2019

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Must purchase

The dealership seemed very professional down to their attire. I really appreciate Sam and willingness to deal with my demands. Missy also a great asset to bud brown.

Jun 07, 2019

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By far best VW Dealership in the Kansas City metro

Awesome sales people great service from start to finish super impressed with Shanon and Missy is the best. From start to finish we could not have been happier with our experience. Everyone at this dealership went out of their way to make us feel comfortable.

Jun 06, 2019

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Enjoyable Experience

We did not feel pushed or pressured to buy a vehicle. We felt that they were interested in serving the customer and not making it a stressful experience. Would definitely recommend Bud Brown Volkswagen. Missy McConnell is very knowledgeable about the vehicles and is interested in making the car buying experience a positive one.

Jun 05, 2019

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So helpful at Bud Brown VW!

Had my first appointment for service on my Jetta. I’m blessed to be connected to such a helpful, friendly group . They care about customers!

Jun 03, 2019

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VW tiguan

Fantastic experience! Highly recommend dealership. Missy is a wonderful, knowledgeable salesperson who helped put me in a sensible vehicle at a reasonable price. Will definitely go back to BBVW for future car purchases.

May 16, 2019

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Amazing!

This is a great dealership. Everyone was professional, accommodating, efficient, and friendly. We've never been to a dealership that worked so hard to ensure a hassle-free, top-notch experience. We would not hesitate to purchase from Bud Brown again and will be recommending this dealership to all of our friends and family.

May 14, 2019

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Service

I was very pleased with the kind individuals who work at this dealership. They have always been friendly and professional I hope to soon trade my Cctsi on a new cctsi in the coming year.. I’m very comfortable knowing my vehicle will be properly maintained each visit,

May 14, 2019

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Went in and went out happy

My sister recommended Missy because she had a great experience. I had the same. She was friendly and approachable. She heard what I wanted and got down to business. I felt comfortable and she was very friendly and knowledgeable.

May 12, 2019

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20K Service

The team is always professional and timely! I definitely would recommend this service department to anyone based on workmanship, honestly, and follow-up. Very impressive!

May 01, 2019

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First experience for service and it was very unpleasant

We had to fight for assistance for everything from getting vehicle serviced to a loaner as promised when we bought the vehicle. Were told initially we would have to find a Nissan shop to service our vehicle (this was never explained to us when we bought the vehicle, and was told we would not be given a loaner while being serviced. When I explained I was angry I was told “not to sweat the small stuff”. Being told to find and deal with a shop which we have no relationship with and that we would not be without transportation due to no loaner, is not “small stuff” for us. In the end they had us bring them our vehicle and said they have a relationship with Nissan and would deal with them for us, and gave us a vehicle but we had to fight to get that help. This is how they should have handled it from the beginning to provide good customer service. Instead it was very stressful. I am in the market for a Beetle, but it won’t be here.

Apr 30, 2019

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Very Efficient

Steve is the best person in service that I've ever had the opportunity to work with. I'll always comes back to Bud Brown just because the service is so outstanding. Steve rocks!! Please make sure he never leaves.

Apr 30, 2019

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Thoughtful, Considerate, and Pleasurable

Demonstrated the car's attributes with clarity and hands on action and slow enough to to allow the novice to grasp! had a great opportunity to drive and know the vehicle. Thanks for the experience.

Apr 19, 2019

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Fantastic car dealership

I’m excited for my new car. Thank you for making the process easy. I look forward to working with you all again in the future.

Apr 12, 2019

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Interesting

Missy was absolutely amazing couldn’t thank her enough for making us comfortable and things as easy as she could. Greatly appreciate her and her attitude towards her job. For Missy having been so fantastic, the guy who added the totals on my car was way off and not helpful in any manner made the experience 10 times worse, I would have left because of him only reason we didn’t was because of Missy’s support and the owner’s.

Mar 27, 2019

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Bought new beetle convertible

Just bought a new beetle convertible and traded in my old one. This is the first vehicle I bought at Bud Brown and I was delighted with the experience. I had several VWs & have had them serviced at Bud Brown. I love their service department so it was a no brainer when it was time to buy. Sales staff is very knowledgeable, communicated with me when I reached out to them but were not pushy or aggressive.

Mar 23, 2019

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Strong customer service experience

The level of customer service I received felt individualized to what I was looking for. It was genuine and positively differed from my experiences with other dealerships.

Mar 23, 2019

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Missie took care of us like family

We were given options without being pushed around. Missie was our sales rep. She is also the inventory manager. She knew the fleet on site and pointed us to the best deal for us and not the best deal for her commission. If i buy there again i will ask for her.

Mar 23, 2019

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Great customer care

Missy was most helpful and extremely efficient. Her knowledge of the workings of the car was very helpful. Always a pleasure to see her in action.

Mar 09, 2019

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Great job!

Missy McConnell did a great job. Very personable and friendly. She was a great help in getting me my Jetta. I will recommend her in the future.

Mar 07, 2019

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No Pressure Sales

Missy does not pressure you in any way when trying to decide which car option is best. She states the facts and then let's the buyer have some private time to think about their options. She answers quetions asked and makes the buying experience low stress.

Mar 01, 2019

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Steve Hill

I would buy another VW just so I can get the exemplary service from your manager (?) Steve Hill. He is very thorough and is a pleasure to work with

Feb 15, 2019

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2 cars....and a teenager

We were turning in a Passat st the end of a lease and looking for a safe car for our son. Missy was very knowledgeable and friendly. She made the process efficient and painless, even with a teenager there! In just one afternoon we had turned in a vehicle and left with a new Passat and a Jetta, Thank you Missy! Mary and Steve Hornbeck

Feb 10, 2019

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Best Experience Buying a Car!

Missy was a great help from the start. We really hadn't planned on buying a car for another week but she was great! We told her what were looking for then she found it and pulled it around to test drive. Missy was a lot of fun to work with and makes the experience of buying a car painless!

Feb 09, 2019

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Fantastic Oil Change experience

I appreciate they took the time to reconnect my windshield whipper blade fluid line . I would recommend the dealership to anyone . It’s a nice touch having them wash/ vacuum out my car

Jan 30, 2019

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Quality New Car Experience

The Bud Brown team was friendly, knowledgeable, and accommodating. We received a fair deal without high pressure. Thanks to Missy, Trevor and Jerry with our new car purchase.

Jan 23, 2019

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Now, that’s customer service!

The Bud Brown service team is truly best in class. The lounge area isn’t flashy, the space is small, but the level of personal attention I received and the transparency provided by my service lead went beyond my expectations. They were thoughtful, they were honest and didn’t push me into services I didn’t need. Kudos to the Bud Brown team for being real, simple, and honest. That’s how you build customer loyalty.

Jan 09, 2019

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Professional and relaxed

Great service and professional service in a calm environment Appreciate Melissa and Mr Brown helping me get the right car I have purchased other cars from them and will again

Jan 09, 2019

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Pleased to work with this dealership.

It is always a pleasure to work with Missy McConnell and the rest the group at this dealership. It is always a friendly atmosphere and very inviting and no pressure on sales. I would suggest this dealership to anyone and everyone.

Jan 09, 2019

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Car shopping

This is the fourth vehicle I have purchased from Missy at Bud Brown VW and every transaction has been as enjoyable as the last. They give you their best deal and stand behind it. No bait and switch and no high pressure to purchase the add-ons. Missy is the best. She knows her cars and she takes great care of us.

Jan 04, 2019

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Easy experience

Everyone was very patient and I did not feel pressured. I feel like I could go back at any time with follow up questions and they will help me.

Jan 02, 2019

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Another auto purchase from my friends at Bud Brown!!!

Sales staff and management (Missy and Pete) are considered "friends". They have helped me purchase three vehicles going back to the previous dealership Bud Brown owned,

Dec 11, 2018

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Got me another Jetta!

I am an anxious car buyer and with my 2016 Jetta lease ending, I was all over the place trying to decide what to do. I liked my Jetta but my wife wasn’t happy with the seats. So we finally went Bud Brown (where I leased my Jetta) to test drive a 2019 Jetta. Melissa McConnell (sales) quickly put me at ease. I spoke with her before about my wife's hesitation and she made her feel at ease too. After sitting in a showroom car, we took a test drive. The seats were very comfortable and heated too! Bottom line is I moved up in model and down in payments!! And the whole experience with Melissa was so wonderful and personal, I had to give her a hug before leaving.

Nov 28, 2018

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Fast and Easy

As always, Missy pit is in the perfect can and was a huge help. She deserves a raise and promotion. She helped us find a good used car after we went over the option of buying a new car or leasing a new car. She listened to what we needed and helped us find it. We could not be happier.

Nov 27, 2018

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Great

Super! missy helped me find the right car and made sure that it was cleaned and gassed up while I met with the credit manager to fill out the paperwork .big thanks!

Nov 16, 2018

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Great experience

Missy helped me to figure out which was the right car for me, and it was a great experience all around! Pricing was very competitive!

Oct 30, 2018

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Very helpful

Everyone was kind, helpful, and friendly. I came in with a car on its last legs. The service team did what they could but ended up sending me to sales.

Oct 25, 2018

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It was easy.

The price was right and the 2-year/24000 mile warranty was more than I originally anticipated when I started shopping. My daughter will be 2 hours away from home to get her degree from Wichita State. It's nice to know that the car can be repaired by VW.

Oct 24, 2018

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Buy your next vehicle from Bud Brown Volkswagen

Recently purchased a second vehicle from Missy within the past 6 months. Love both of the vehicles and love the experience and relationship we have with Missy and Bud Brown Volkswagen.

Oct 17, 2018

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Bought two cars in one week

Bought one car for my teenage son and one for myself. Great customer service and follow-up! Appreciate their knowledge and patience. Best amount of cars we found in KC.

Oct 10, 2018

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Friendly, honest, convenient

Great experience. Easy to work with. Large inventory to choose from. Fair pricing. Knowledgeable and friendly staff. Felt very comfortable with entire process. Will return for future needs.

Oct 04, 2018

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Best experience

Missy and Jerry both made this first time car buying experience the best it could have been! Highly recommend them both! I will definitely make this my first stop shop for a new car!

Oct 03, 2018

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Knowledgeable, patient,

Missy, Shannon, Pete, Jerry, and Rick all took great care of us. So much so, that we bought 2 cars in less than a week! Great service, honest deals. Can't be beat!

Oct 02, 2018

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service department

In the past we have had issues with the service manager, so far with Kelly and what we have had wrong with our car it has been a lot better.

Sep 21, 2018

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Outstanding Experience Once Again

This is our fourth or fifth experience with this dealership and sales person. We are so pleased with everything and could not ask for anything more. When it is time to get a new car this is the only place we consider and Missy is the only sales person we will work with. Missy is knowledgeable, kind, courteous, funny, she truly knows her facts - she exemplifies the perfect car sales person.

Sep 20, 2018

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Fantastic!

I would recommend Bud Brown Volkswagon to everyone interested in getting a new car! Phil Brown was so friendly and helpful! Melissa was fantastic to work with!

Sep 13, 2018

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Amazing Group of People!

I went in trying to figure out some options after being given a bad deal at the previous dealership and the team here was super knowledgeable and eager to help in any way they can. Pete and Missy are an awesome team and we’re able to get me into a new car and out of my bad deal. Steve also went above and beyond to help me out with my previous car before me buying my new one.

Sep 12, 2018

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Love this place

Always great service. Will tell me how long it will take, since I wait and usually right on. Everyone is polite and helpful and I love that they clean my car too!

Aug 21, 2018

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Exceptional !!

I purchased a VW Tiguan from Bud Brown 2 years ago. I was extremely satisfied with the experience. Last week my husband and I decided to buy a second Tiguan. I phoned Bud Brown, spoke with the manager Rick Pringle. Rick assured me that they had a wide selection of Tiguan's and he would take good care to make it a smooth trade. I arrived the next morning, met with Missy McConnell and to my delight, the three Tiguan's I was interested in were lined up in front of the dealership. I was favorably impressed from the moment I entered the showroom and was greeted until I drove away in my new Tiguan !! Bud Brown will be my VW dealer for life. And Missy was the consummate sales person !!

Aug 05, 2018

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without reservation this is the dealer togo to

I went that morning to have oil change on my Jetta but after looking and talking with Missy i came home with a new Tiguan and could not be more pleased with the experience. i will always return to Bud Brown VW for my car needs.

Aug 03, 2018

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Great Experience

Missy was great to work with and helped find the right car for me. I’d recommend anyone wanting a VW to come here before anywhere else.

Jul 18, 2018

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Good experience

Missy was excellent and clear in her explanation of the different vehicle options available for lease. I recommend her to anyone looking for a reasonably priced, convenient car.

Jul 17, 2018

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Excellent customer service!

From start to finish my shopping experience was great! Melissa went out of her way to ensure,I was satisfied. She provided outstanding customer service and I would highly recommend her to all my family and friends. Her professional attitude and her kind mannerisms made buying my 2015 Volkswagen easy. Thank you!

Jul 13, 2018

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Missy was wonderful to work with. Knowledge, caring & fun!!!

Missy made our car buying & trading easy & simple. She was helpful, friendly, and has a lot of caring & compassion for the people she works with. We have already recommended her to our friends. We have been very happy with Bud Brown on our last car purchase and the service of our former car, a gently used, 2015 Jetta (about 2 1/2 years ago). We are excited with our new 2018 Passat R-line. We are looking forward to a long & happy relationship with Missy & everyone at Bud Brown.

Jul 13, 2018

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Love Bud

I love taking my VW to Bud Brown. The staff is a joy to talk with and the service is exceptional. I have never been pressured to purchase a service and am treaty fairly each time. Thanks for everything you do!

Jul 12, 2018

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Our first VW!

It all happened so fast! Missy was great! You just know when it's THE vehicle for you and your family. We LOVE our Passat! It's smooooooth like buttah!

Jul 11, 2018

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Review

Missy was awesome sale person I will buy all my Volkswagons from her. Her personality was very humorous and personal. Best sales person I’ve have by far in a long time.

Jun 27, 2018

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A very good buying experience.

The salesperson, Missy, understood her customer. She worked well with both husband and wife, understanding the difference between males and females needs when buying a car. She did her job and then turned us over to the finance guy who made everything quick and efficient.

Jun 20, 2018

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Excellent!!!!

This dealership knows instinctively how to perform top line service management trains staff with personal touch. I recommend Bud Brown VW to all my friends.

Jun 14, 2018

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Professional, fast service

I brought my GTI in for the 20,000 mile service early in the morning and it was completed in about an hour. Professional, friendly and knowledgeable service advisors, technicians I trust and a clean comfortable waiting room make this my go-to place for service on my new VW.

Jun 05, 2018

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Wonderful to work with

Their staff was wonderful to work with, knowable, informative and very helpful. Always ready to answer questions multiple times. Misty bent over backwards to be helpful to me and my family answering questions that I had repeatedly.

May 25, 2018

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Bud Brown Service Rocks!

Everyone working at Bud Brown seems happy! They show it w their great customer service! It is actually a pleasure to have my car serviced.

May 24, 2018

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Great service.

Let me know what needs to be done but not excessive. I trust those who help me and that is why I am willing to drive 30 miles to have them take care of my car. All of the staff that I have worked with are great.

May 24, 2018

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Pleasant and helpful

When I first pulled into the dealership, my brother and began browsing the inventory. Max came out to assist us immediately within minutes. He showed us the car and gave us lots of knowledge about the car. He was a little extreme when it came to talking about the GPS tracking feature, but other than that no complaints. Missy was the sales person who helped me on my second visit and she was excellent. Gave us everything we needed to know, was completely honest when speaking with us and made my visit a very enjoyable one. Kevin was very pleasant to work with. Was very clear when talking about the numbers and going through all the paperwork, as well as offering great advice when talking about the payments. Overall I had a great experience and am glad that I chose this dealership!

May 10, 2018

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Quick, Attentive, Kind

I book my appointments online. I usually Arrive 5 minutes early these guys are quick and professional. Only place I'll go for car service.

May 09, 2018

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Bud Brown is a great, no hassle place to do business.

Bud Brown Volkswagen is the best in my opinion. Their sales staff is friendly and their service is fast and courteous. My experiences have all been fantastic. That's why I go back every time I'm looking for a new car.

May 04, 2018

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Great service

Missy was a pleasure to work with and very patient. I was looking at 3 cars and asked a lot of questions and drove two of them twice. I highly recommend them for my car purchase.

Apr 25, 2018

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Easy buying experience

Missy was fun to work with. She was never pushy, but was always quick to answer questions anytime I reached out to her. While I don’t feel I got the absolute best deal I could have, we were ok with the price at the end of the day. Overall, I’d happily recommend Missy and Bud Brown to anyone in the market for a new Volkswagen.

Apr 06, 2018

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Fast Easy Purchase without the fuss

When I went into Bud Brown VW, I had the pleasure of work with Missy McConnell. She went out of her way to make things easy for my wife who had just had a foot injury and was in a boot during shopping process. She helped us with making sure the paperwork process went smoothly by have us submit information in advance. Once in the finance phase, we signed a few things with Kevin Irish, and then we were done. Everyone was very friendly. We will be back to buy another car there for sure! While in the waiting in the show room, Jerry Arns, Jeremy Betts, and Sam Silverman all stopped to ask how things were going.

Apr 05, 2018

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Perfect dealership experience

This is the second car I have bought from Bud Brown VW and specifically from Melissa McConnell. My first experience with both this dealership and my salesperson, Melissa, compared to a MUCH WORSE experience with another dealership in the local market (they were the only dealership that had what I wanted), is why I came back. This time, I just told Melissa what I wanted and waited for her to find it. Great sales experience plus great service experience since 2011 are the reasons I did not consider going anywhere else.

Apr 03, 2018

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I had routine maintenance including oil, tire rotation, etc.

The service team was fantastic. They offered a loaner car, which worked out well because they found a major oil leak issue and it took them all day to fix it.

Mar 22, 2018

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Great experience

Missy was a pleasure to work with. She was very patient with us(even with 2 kids in tow), made the car buying experience an enjoyable one!

Mar 22, 2018

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The Best

I recently leased a 2018 VW Passat from Bud Brown VW. My sales consultant, Missy, was professional, knowledgeable, loyal and honest, in other words "The Best." Volkswagens are built to high quality and reliability standards. I have recommended VWs, Missy and Bud Brown VW to family and friends,

Mar 21, 2018